Branditify

Vendor & Procurement Management

Nobody was waiting on the supplier.

One purchase requirement, from a request to the goods arriving — the enquiry, the quotes folded against what was actually asked for, the approval, the order, and the part that has not turned up yet.

Where procurement ends
Request
PR-2048
Enquiry
RFQ-2048
Order
Receipt
Not ordered
Steel shelving bay · 4 tierPowder-coated · 1800 × 900

Quantity60 baysUnitPer bayForThe new stores floor

Nirmal TradersSUP-114

60 bays

Per bay

Included

Stated

On the quote

AlignedMatches

Kavya SuppliesSUP-127

50 bays

Per bay

Quoted apart

Stated

On the quote

Not alignedQuantity

Meridian MetalsSUP-140

60 bays

Per pack of 2

Included

Not stated

On the quote

Not alignedUnit

Comparable
2 on other terms
Approved by
Not set
Outstanding
Nothing ordered

NextAsk the two to answer on the requirement

Illustrative interface · sample dataStep through it — the comparison starts empty.

Not aligned. Not comparable. Cannot be ordered. Next: Ask the two to answer on the requirement.

A requirement is not a purchase order and it is not a wish. It says what is needed, how many, on what terms and who wants it — and until it does, nobody can be asked anything.

Three suppliers were asked the same question, in the same words, for the same quantity. That is the only reason the answers will ever be worth putting side by side.

Two answers and a hole. The comparison is not ready, and reading the two that arrived as though they were the whole field is how the wrong supplier gets chosen politely.

Everybody answered and it still cannot be compared. One quoted for fewer than were asked for, one quoted by the pack, and the cheapest-looking line is the one measuring least.

Now the three are answering the same question, and they still differ on freight and lead time. Those differences are the decision, and the system will not make it for you.

Somebody with the authority to commit the business said yes, and their name is on it. An approval nobody can point at afterwards is the same as no approval at all.

Forty arrived and the order is still open, because twenty have not. Nobody typed that — it is what is left when you take what came in away from what was ordered.

Before anybody is asked

A need is not a request.

It becomes one when it says what, how many, on what terms, what for and who is asking — because every one of those is a question a supplier will ask back.

What somebody said they neededWe are short of shelving for the new stores floor

Requirement
PR-2048
The reference the enquiry, the order and the receipt all hang off
Item
Steel shelving bay · 4 tier
Named the same way every time it is bought
Specification
Powder-coated · 1800 × 900
The part of the description that decides whether two quotes mean the same thing
Quantity
60 bays
How many, in a unit the business actually uses
Purpose
The new stores floor
Why, which is what an approver reads first
Raised by
Stores
Who is asking, and therefore whose budget it lands against

Nothing here sets a delivery date or promises when this will be bought. There is no clock running on a request and none is implied on this page — when it has to be here is a fact somebody in the business supplies, not one the system decides.

Most of a purchasing cycle is spent inside the business, not waiting outside it.

What is procurement management software?

Procurement management software runs the buying: the requirement somebody raises, the suppliers who get asked, the enquiry sent to them, the quotes that come back, the comparison between them, the approval that commits the business, the purchase order that goes out and the goods receipt that closes it. It is the record of one purchase from the need to the delivery, and the history of every purchase before it.

What does a vendor and procurement management system manage?

Suppliers and their contact and terms records, purchase requirements and the people who raise them, enquiries and the quotes returned against them, like-for-like comparison, approval by whoever the business says may commit it, purchase orders, goods receipt against those orders including partial deliveries, the outstanding balance that follows from both, exceptions that need a person, and who is allowed to see or change each part of it.

What is a purchase requisition, and how is it different from a purchase order?

A purchase requisition is an internal request: somebody in the business saying what is needed and why, before anything has been committed. A purchase order is the commitment — it goes to a named supplier, for agreed terms, and it binds the business. On this page the requirement is PR-2048 and the order is PO-2048, and everything interesting happens between them.

The supplier list

A supplier record is what you already know about them.

What they are for, what they have been asked for before and what turned up. Not a score, and not a background check.

  1. Nirmal TradersSUP-114On the supplier list
  2. Kavya SuppliesSUP-127On the supplier list
  3. Meridian MetalsSUP-140Added for this request
Who they are
Name, contact, the categories they are used for and their reference on your list.
What was agreed
Terms your business recorded — the ones somebody typed in after a conversation, kept where the next buyer can find them.
What they were asked
Every enquiry this supplier has been sent, and what they answered, kept against the requirement it belonged to.
What arrived
Which orders went to them and what was received against each one, including the ones that came in short.

What a supplier record is not

It does not establish that a supplier exists, that a registration number is genuine, that a bank account belongs to them or that anybody should trust them. No identity, tax, bank or credit check runs here and none is implied. Those are regulated checks with real providers behind them, and pretending a form field is one of them is how businesses lose money.

And there is no supplier score

The record shows what a supplier was asked for and what came back, and a person reads it. Nothing here ranks vendors, computes a rating, flags a risk level or recommends who to buy from. A number that claims to summarise a relationship is a number somebody will eventually be asked to justify.

Adding a supplier is a decision a person makes, and the system records who made it. Where a business needs an approval step before a new supplier can be used, that is a real requirement and it is built on purpose rather than assumed.

The useful question is never who is best. It is who did we ask, and what did they actually say.

Does it verify suppliers, GST numbers or bank details?

No, and it is worth being plain about it. Nothing on this page checks a registration, validates a tax number, confirms a bank account or screens anybody. Branditify is not a verification provider. Where a business genuinely needs those checks, they come from specialist providers with a legal basis for doing them, and connecting to one is a scoped piece of work rather than a checkbox on a supplier form.

Can it rate or rank suppliers?

It can show you what you already know — what each supplier was asked for, what they quoted, what was ordered and what arrived, including short deliveries. What it will not do is turn that into a score, a risk level or a recommendation. Those numbers look objective and are mostly a way of hiding whose judgement is being applied.

Can it find new suppliers for us?

No. This is a record of the suppliers your business already deals with and the ones somebody deliberately adds to it. There is no marketplace here, no directory and no sourcing network. Finding new suppliers is a commercial activity people do, and the system starts once a decision has been made about who is worth asking.

Like for like

Three quotes is not a comparison.

Two of these answered a different question, and on a spreadsheet you would not be able to tell.

What was asked for60 bays · Per bayPR-2048

  1. Nirmal TradersAnswered on the requirementSixty bays, priced per bay, exactly as the enquiry asked. This is the only one of the three that can be read against the other two without doing arithmetic in your head first.
  2. Kavya SuppliesAnswered for a different quantityFifty bays against a requirement for sixty. The line total is smaller and it is smaller because it is less shelving, which is the single most common way a comparison sheet quietly lies to whoever reads it.
  3. Meridian MetalsAnswered in a different unitQuoted by the pack of two rather than by the bay. Nothing is wrong with the quote; it simply cannot sit in the same column as the other two until somebody has said which one the requirement meant.

So the comparison is derived, not declared

The file is comparable only when every supplier who was invited has answered, and every answer is on the quantity and the unit the requirement asked for. Nobody ticks a box to say the comparison is ready. It becomes ready, or it says which supplier is holding it up.

And here is what it deliberately will not do

It will not read a quotation document and pull the numbers out of it, and it will not decide which supplier is better. Freight, lead time and price are allowed to differ between three aligned quotes, because those differences are the actual decision — the one somebody in your business is accountable for. Making the quotes comparable is the system’s job. Choosing is not.

The terms in the comparison are the ones somebody entered against each quote, from whatever the supplier sent. No document is read automatically, nothing is extracted from a PDF or an email, and no figure appears in a cell unless a person put it there.

A comparison sheet built from three different questions is worse than no comparison sheet, because somebody will act on it.

Authority

Having the quotes is not being allowed to spend.

Two different things to be missing, and a purchasing system that shows them as one is where quiet commitments come from.

Do we know enough to choose?

The comparison

Three, on our termsEvery invited supplier, answered on the requirement
Can be orderedOnly with both

Who is allowed to commit this?

The authority

Head of OperationsA named person, recorded against the request
  1. Comparablecomparable · no approverCannot be ordered
  2. Orderedcomparable · Head of OperationsCan be ordered

A shared inbox gives you the left-hand column and a phone call. Everything that goes wrong later starts in the right-hand one.

How the request finds its approver

Most businesses route by something the request already knows: which department raised it, which category it is, or how large it is. That routing is configured against your own thresholds and your own names — it is not a hierarchy this page invented, and there is no default chain that assumes what your business looks like.

Approval here is a decision a person makes and the system records, with their name on it and the state of the file at the moment they said yes. Nothing approves anything automatically, and no threshold exists until somebody in the business sets one.

An approval nobody can point at six months later is the same as no approval at all.

Can it compare supplier quotes automatically?

It puts them in one place on one set of terms, which is the part that actually goes wrong. What it does not do is read quotation documents for you or pick a winner. The comparison is normalised because everybody was asked the same question, not because software interpreted three different answers — and where a quote came back on other terms, the system says so rather than quietly converting it.

Does it use AI or OCR to read quotations?

Not by default, and this page claims none of it. The terms in the comparison are entered by a person against the quote they received. Document extraction is a real technology with real failure modes, and where a business genuinely wants it, it is scoped, tested against their actual supplier documents and given a way for a human to correct it — never assumed as a feature.

What makes two quotes comparable?

Being answers to the same question. The same quantity, in the same unit, against the same specification, asked in the same words. Once that holds, the things that still differ — freight, lead time, validity, price — are genuine differences somebody should weigh. Before it holds, none of them mean anything.

Can approvals depend on the amount or the department?

Yes, and that is usually the whole point of having them. Requests can be routed on what they already carry — the department that raised it, the category, the size of it — with your own thresholds and your own approvers. Multiple levels, several approvers in sequence and a different chain per category are all normal, and they are configured from how your business actually delegates authority.

What stops somebody buying without approval?

Roles, mostly, and the fact that raising a requirement, approving one and issuing a purchase order are separate permissions. The system can insist that an order only exists against an approved request, which is a control worth having. What it cannot do is stop somebody ringing a supplier directly — no software can, and the answer to that is the purchase record being the easier path rather than the enforced one.

What actually turned up

Ordered and received are not the same number.

The order says sixty. Forty came in. The twenty that did not is not a status somebody set — it is what is left.

Ordered
60 bays
On PO-2048, against the approved requirement
Received
40 bays
On RCV-2048, recorded by whoever took delivery
Outstanding
20 bays
Ordered less received — nobody types this
Order state
Open
It settles when the balance reaches zero, not when somebody says so
Condition
Noted on receipt
Whatever your business checks before it accepts goods

The order settlesOn arithmetic, not on a status

Deliveries arrive in pieces, and that is normal

One order can be received several times, each receipt against the same purchase order, with the outstanding balance falling each time. That is how a real supply behaves, and a system that only understands a delivery as complete or absent will be wrong about most of your orders.

And the goods went somewhere

This record holds one fact about the delivery: that forty bays arrived against PO-2048. What exists across the business afterwards is a stock question with its own system, and where the goods physically went is a warehouse one. They connect rather than each keeping a second count.

Inventory Management System Warehouse Management System

The invoice is not this record

A three-way match is a finance control across the order, the receipt and the supplier’s invoice. This file owns the first two honestly and it does not own the third: the supplier invoice, what is owed, what has been paid and the tax treatment belong to an accounting system with its own compliance requirements. Nothing here pays anybody, schedules a payment or moves money.

No payment is made, released or scheduled from this page, and no supplier is paid automatically on receipt. Where a business wants the receipt to reach its accounting package so that an invoice can be checked against it, that is a scoped connection against what that package can accept.

Most purchasing arguments are about the twenty that did not arrive, and they are unwinnable without a record that keeps counting.

Can it handle partial deliveries against one purchase order?

Yes, and it is the normal case rather than the exception. Each delivery is recorded against the order it belongs to, the outstanding balance falls by what arrived, and the order stays open while anything is still owed. Because the balance is worked out from the two numbers rather than set by hand, an order cannot be closed with goods still outstanding.

Does it do three-way matching or pay suppliers?

It holds two of the three sides properly — what was ordered and what was received — and it does not hold the third. The supplier invoice, the payable balance, the payment and the tax treatment belong to an accounting system, and nothing here pays anybody or releases money. Where the check is wanted, the useful shape is the order and the receipt reaching the accounting package so the invoice can be matched there.

Does receiving goods update stock?

Where a stock system is connected, that is exactly the shape worth building: one receipt, recorded once, with the count moving in the system that owns counts. What this record will not do is keep a second stock ledger of its own, because two counts that disagree is a worse problem than the one it was meant to solve.

What needs a person now

Four purchases that are not going to move by themselves.

Not a dashboard. Four files stuck for four different reasons, and what each one is waiting on.

  1. PR-2073Raised with no quantity and no specificationNobody can be asked for a quote against itSend it back to whoever raised itNeeds a decision
  2. RFQ-2066Two suppliers answered, the third has notThe comparison is not ready, and the two that arrived look completeChase the third, or reduce the invited list on purposeNeeds a decision
  3. PO-2039Part received, balance outstanding, nobody chasingThe order stays open and the floor thinks it arrivedChase the balance against the supplierNeeds a decision
  4. PR-2058Above the raiser’s threshold, approver is awayIt cannot be ordered by anybody currently at a deskHeld — waiting on a delegateWatching

And one thing this list will not tell you

None of these are predicted. Each is either a state somebody recorded or a condition the file can work out for itself — a request missing a field, an invited supplier who has not answered, a balance that has not reached zero, an approver who is not available. There is no risk score here and nothing is escalated automatically.

A list where everything is urgent is a list nobody opens. Three of these need a decision today and one is simply being watched, which is what the difference is for.

A purchasing system that only shows the orders going well is a system that gets checked once.

One requirement, six questions

Everyone asks about PR-2048. Only one of them is asking who we bought it from.

Six systems, one purchase, and this page is the one holding the supplier and the order.

Who did we ask, what did they quote, and what arrived?

Vendor & Procurement ManagementThis page

The requirement, the supplier list, the enquiry, the quotes, the comparison, the approval, the order, the receipt and the balance still outstanding. This page.

PR-2048

  1. What are we making, and what does the plan consume?

    Manufacturing ERP

    Production, materials and the works order. An ERP knows the plan needs shelving; it does not run the enquiry, the comparison or the argument about the twenty that did not arrive.

    Manufacturing ERP
  2. What stock exists, and what is left?

    Inventory

    What the business holds across every location and what has run down. Inventory says you are short. It does not say who was asked, what they quoted or what was committed.

    Inventory Management System
  3. Where did the goods physically go?

    Warehouse

    The dock, the put-away and the location a bay ended up in. A warehouse system takes over the moment the delivery is accepted; this one stops counting at the receipt.

    Warehouse Management System
  4. What do we owe them, and has it been paid?

    Accounting

    The supplier invoice, the payable balance, the payment and the tax treatment all belong to accounting. It is a compliance system with its own obligations, and this record deliberately stops at the receipt.

  5. Who is asking us to buy, and what are we selling them?

    CRM

    The customer, the enquiry and the commercial relationship in the other direction. A CRM points outward at whoever pays you; this record points inward at whoever you pay, and neither system is the other one turned round.

    CRM

Vendor and procurement management is not an ERP with the production taken out, and it is not a supplier spreadsheet with a login. It is the operating record of a purchase.

And the two it is most often confused with

A supplier marketplace exists to introduce you to companies you have never bought from, and this is not one — it starts with a supplier list your business already owns. A public tendering portal exists because the law says a purchase must be run a particular way, with its own notice periods, its own sealed process and its own auditors. Neither of those is what this record is, and building it as though it were would be wrong in two different directions.

Every one of these is a real system with a real owner. A procurement page that answers all six is a page nobody will trust with any of them.

Procurement software vs ERP — do we need both?

Often the ERP is enough. A manufacturing ERP already holds materials, works orders and usually a purchasing module, and for a business whose buying is routine and direct that is the right answer. A separate procurement record earns its place when buying is a workflow in its own right — several people raising requests, approvals that depend on who and how much, enquiries going to multiple suppliers, and a lot of spend that is nothing to do with production.

Vendor management vs procurement management — what is the difference?

Procurement is the transaction: what was needed, who was asked, what was agreed and what arrived. Vendor management is what persists between transactions — who your suppliers are, what has been agreed with them and what they have actually delivered over time. They are held together here because in a real business the second one is only ever built out of the first, and separating them produces a supplier list nobody updates.

Procurement vs inventory management?

Inventory owns what exists and what is left across the business. Procurement owns how more of it arrives — who was asked, what was committed and what turned up against that commitment. They meet at the receipt, and the clean shape is that a receipt recorded once moves the count in the system that owns counts rather than in both.

Is this a supplier portal?

Not by default. Everything described here is internal — your buyers, your approvers, your records. Letting suppliers log in to see an enquiry, submit a quote or check a purchase order is a real and useful extension, and it is a decision rather than an assumption, because it changes what every internal screen is allowed to contain.

What it meets · what changes size

The parts every procurement build gets, and the parts that are a decision.

Some of this is the system. The rest is scoped from how the business actually buys.

  1. Suppliers and their recordsIn every buildWho they are, what they are used for, what was agreed with them and everything they have been asked for before.
  2. Purchase requirementsIn every buildWhat is needed, how many, on what terms, what for and who raised it — with the fields that make an enquiry answerable.
  3. Enquiries and quotesIn every buildOne question sent to several suppliers, and what each of them answered, kept against the requirement it belongs to.
  4. Like-for-like comparisonIn every buildQuotes read against the requirement rather than against each other, with anything answered on other terms shown as exactly that.
  5. ApprovalsIn every buildWhoever your business says may commit it, with their name and the state of the file at the moment they agreed.
  6. Purchase ordersIn every buildThe commitment itself, raised against an approved requirement and a chosen supplier.
  7. Goods receiptIn every buildWhat arrived, how many, in what condition, against which order — including the deliveries that come in short.
  8. Outstanding balancesIn every buildOrdered less received, worked out rather than set, so an order cannot be closed while something is still owed.
  9. Buying historyIn every buildEvery requirement, enquiry, quote, order and receipt kept against the supplier and the item, which is what makes the next purchase quicker.
  10. Roles and accessIn every buildWho may raise, who may approve, who may order, who may receive and who may only look.
  11. Catalogues and rate contractsScoped per projectWhere the same things are bought repeatedly at agreed terms, a catalogue changes what a request even is — it stops being an enquiry and becomes a selection.
  12. Budgets and cost centresScoped per projectChecking a request against a budget line means the budget has to live somewhere first, which is usually a finance conversation before it is a software one.
  13. Multi-branch or multi-company buyingScoped per projectSeveral locations buying separately, or one buying for all of them, changes approvals, supplier records and receipt in different directions.
  14. A supplier-facing portalScoped per projectLetting suppliers see an enquiry and submit a quote themselves is genuinely useful and genuinely changes what internal screens may contain.
  15. Accounting connectionScoped per projectSending the order and the receipt to whichever package holds the payables, scoped against what that package can accept.
  16. Stock and warehouse connectionScoped per projectOne receipt moving the count in the system that owns counts, rather than this record keeping a second one.
  1. How many people may raise a requestOne buyer is a list. Twenty people raising requests is an approval model, and it changes every screen.
  2. Whether authority depends on sizeThresholds are the single biggest lever here, because they decide how many chains have to exist and how many exceptions each will produce.
  3. How much of the buying repeatsBuying the same twenty things every month is a catalogue problem. Buying something different each time is an enquiry problem, and they want different screens.
  4. Whether deliveries arrive in partsIf they usually do, the outstanding balance is the most-read number in the system and everything is designed around it.
  5. How many branches or companies buyBuying for one place is simple. Buying for six, with one supplier list and six budgets, is a different model.
  6. Which systems it has to meetStock, warehouse, accounting, an ERP — each connection is real work and worth doing deliberately rather than by export.

What we check before anything is quoted

Who may raise a request and who may approve one, whether authority depends on size, how much of the buying repeats, whether goods usually arrive complete, how many branches or companies are buying, and which existing systems must keep working. That conversation shapes the build far more than a feature list does.

Can several branches or companies buy on one system?

Yes, and it is worth naming early because it changes the shape rather than the size. One supplier list shared across branches, separate approvals per location, and receipts recorded where the goods actually landed are all normal — but so is the opposite, where each company keeps its own everything. Which one you need is a question about how the business is run, not about the software.

Who owns the system and the data after a custom build?

You do. The code, the database and the hosting account are yours, and every supplier, requirement, quote, order and receipt in it is yours. There is no per-user licence, nothing meters how many purchase orders you raise, and nothing stops working if a relationship ends.

What determines the scope of a procurement project?

Mostly five things: how many people raise requests, whether approval depends on how large a purchase is, how much of the buying repeats, whether deliveries arrive in parts, and how many branches are buying. Feature lists predict a build badly; those five predict it well.

Going live

Getting a buying team onto it.

The hard part is not the software. It is the first month nobody raises a purchase order from their own email.

  1. What exists nowA supplier list in a spreadsheet, quotes as attachments in one person’s inbox, orders in a Word template, and an ERP where purchasing was switched on and never used. We look at what can genuinely be exported before promising anything.
  2. One category firstReal requirements, one category of spend, one month. It surfaces what a schema never does — the same supplier under three spellings, orders nobody can find the approval for, deliveries that were never recorded.
  3. Map the four recordsSupplier, requirement, order, receipt. Everything else hangs off those, so getting them right is the whole migration.
  4. CleanDuplicate suppliers, businesses that merged, items named five ways. Decided with you, not silently.
  5. Import and checkLoaded, then walked through against the orders the team believes are open today. Open orders and their outstanding balances are the numbers that have to agree first.
  6. ReadyRoles set, the approval routes tested with the people who actually hold that authority, and the two screens a buyer will live in worked through with them.

Before it is the system of record

  1. Open orders agree with realityEvery order the system calls open is one a supplier still owes something against.
  2. A request can be raised and approved unaidedBy somebody who does not work in purchasing, without ringing anyone to ask how.
  3. A receipt leaves the right balanceRecord a part delivery and the outstanding number is what the store actually still expects.

PR-2048The system of record

Only then does the inbox stop being the source of truth. Running both for a few weeks is normal and worth planning for.

Nobody can promise years of old quotations and email threads come across intact. What matters at go-live is that today’s picture is right — which orders are open, what is outstanding on each and who your suppliers actually are — and that the history worth keeping is identified rather than assumed.

A procurement system goes live on the day somebody stops keeping their own copy of the supplier list, and not before.

Can existing suppliers and open orders be migrated?

Usually, and the first job is finding out what the current tools can export rather than assuming. Suppliers, items and open orders normally move cleanly once duplicates have been decided. Years of quotation attachments and email threads depend entirely on what shape they are in and whether the history is worth the work.

What should a business digitise first?

Suppliers and requirements, then approvals. A clean list of who you buy from and a request that says enough to be answerable is what everything else hangs off, and an approval with a name on it is what makes the rest defensible. Digitising comparison or receipt before those exist just moves the confusion into a nicer screen.

Custom procurement software, or off-the-shelf?

Off-the-shelf is the right answer more often than agencies admit: standard requisitions, standard approval chains and standard purchase orders are well served by a product built for exactly that. A custom build earns its place when the last part will not configure — approval logic that follows how your business actually delegates, a comparison shaped around the terms your category is bought on, several companies sharing one supplier list — or when existing systems have to stay in step rather than be replaced.

Does every business need procurement software?

No. One person buying from a handful of known suppliers with a shared folder works, and a system would be overhead. It starts paying when several people can raise a request, when approvals depend on size or department, when the same purchase is being explained twice in two places, or when arguments about what was ordered against what arrived are becoming a regular event.

Straight answers

What buyers ask before they commit.

We run purchasing on email and a spreadsheet. Is that actually a problem?
It works until somebody is away, or until two people order the same thing, or until a supplier says they delivered and nobody can prove otherwise. An inbox holds today well and holds nothing afterwards. If it is one buyer and a handful of suppliers, that is fine. If requests are being re-explained or orders re-raised, that is the thing failing.
Will it tell us which supplier to choose?
No, and that is deliberate. It makes the quotes comparable by making sure everybody answered the same question, and then it shows you what still differs — freight, lead time, validity, price. Choosing between those is a commercial judgement somebody in your business is accountable for, and dressing it up as a system recommendation only hides who made it.
Can suppliers submit quotes themselves?
Where a supplier-facing portal is in scope, yes — an enquiry a supplier can open, answer on your terms and submit against. It is a real extension rather than a default, because giving outsiders a login changes what every internal screen is allowed to contain and needs deciding on purpose.
Does it check GST numbers, PAN or bank details?
No. Nothing here validates a registration, confirms a bank account or screens a supplier, and Branditify is not a verification provider. Those checks come from specialist providers with a legal basis for making them, and connecting to one is scoped work rather than a field on a form.
Can approvals have more than one level?
Yes. Several approvers in sequence, a different chain per category, a threshold above which somebody else has to agree — all normal, and all built from how your business actually delegates authority. What does not exist is a default hierarchy the software assumes on your behalf.
What happens when a delivery arrives short?
The receipt records what actually arrived, the outstanding balance falls by that much and the order stays open. That is the ordinary case rather than an exception, and because the balance is worked out from ordered less received, an order cannot be marked complete while something is still owed.
Does it connect to our stock or accounting system?
That is usually the shape worth building: a receipt recorded once, with the count moving where counts are owned and the order and receipt reaching the package that holds your payables. Each connection is scoped against what the other system can actually accept, and this record deliberately does not keep a second stock ledger or a second set of books.
Can we buy against agreed rates instead of asking every time?
Where catalogues and rate contracts are in scope, yes — the repeated purchases become a selection at agreed terms instead of an enquiry, while anything unusual still goes out as a normal request. Which of your spend is which is worth working out early, because it decides which screen most people live in.
Who can raise a purchase order?
Whoever you decide. Raising a requirement, approving one, issuing the order and receiving goods are separate permissions, because in most businesses they belong to different people — and being able to change an order after it has gone out is usually the one that needs to belong to somebody specific.
How long before the team is running on it?
It depends on how many people raise requests, how complicated the approvals are and what state the current records are in — which is why no timeline appears on this page. What we can say is the sequence: suppliers and requirements first, then approvals, then comparison and receipt, with the open-orders check before any of it becomes the system of record.
What happens after it goes live?
The system is yours — code, database and hosting account. Most businesses want changes in the first few months as buyers discover what they actually need on the request screen, and that is either an agreed period of work or an ongoing arrangement. Neither is a licence.

Start a project

Tell us how you buy.

The useful first conversation is about who may ask and who may approve, not about features.

  • How many people can raise a purchase request
  • Who is allowed to approve one, and whether that depends on size
  • How much of your buying is the same things repeatedly
  • Whether deliveries usually arrive complete
  • How many branches or companies are buying
  • Which systems have to keep working
ERP & Operations