Branditify

Case study · Enterprise web

FWD Group: One insurance brand, a door for every visitor

FWD Group is a pan-Asian insurance brand. Branditify designed its website experience around lifestyle storytelling, with clear routes to its markets, its newsroom, its ESG work and its careers.

Project
Enterprise website experience
Category
Insurance, pan-Asian
Scope
UX/UI, interaction design, storytelling
Routes
Markets, newsroom, ESG, careers

See the doors on the home page

Five FWD website views on orange: two home-page stories with their four links, the brand story, latest news and careers, and a location finder
  • Insurance in our markets
  • FWD in the news
  • What makes us different?
  • Join us

The project

Enterprise scale, consumer energy

The website treats insurance like a lifestyle brand, and still gets every kind of visitor to the right place.

FWD Group is a pan-Asian insurance brand. Its website has to serve customers across several markets, journalists and people looking for a job, while telling one brand story.

Branditify’s part was the website experience: UX/UI design, interaction design and brand storytelling, with a design approach built on accessibility and engagement.

The design leads with lifestyle stories, not policies, and turns the home page into a set of clear doors: to each market, to the news, to what makes FWD different, and to jobs.

What kind of organisation is FWD?

A pan-Asian insurance group.

What did Branditify do for FWD Group?

Branditify designed the FWD Group website experience: the UX/UI, the interaction design and the brand storytelling, with routes to its markets, newsroom, ESG and careers.

Was this a website project?

Yes. It was an enterprise website experience for an insurance brand.

The project at a glance

Client
FWD Group
Also written
FWD Insurance
Category
Insurance, pan-Asian
Project type
Enterprise website experience
Scope
UX/UI design · Interaction design · Brand storytelling
Site routes
Markets · Newsroom · ESG · Careers

One brand, many doors

A home page that sorts its visitors

Under a lifestyle headline, a row of short links sends each visitor where they need to go. The navigation carries the same routes on every page.

FWD home page: a rooftop concert at sunset under the line Go from dreamer to headliner, Celebrate living, with links to markets, news, the FWD story and jobs
The home page: one lifestyle story, four doors beneath it.
  • Insurance in our markets

    For customers: the route to FWD in their own market.

  • FWD in the news

    For the press and the curious: the newsroom.

  • What makes us different?

    For anyone meeting the brand: its story.

  • Join us

    For people looking for work: careers.

The navigation repeats the structure: The FWD difference, About us, ESG, Newsroom, Join us, and a Locations button.

How was multi-market information organised?

Through a market link on the home page, “Insurance in our markets”, a Locations button in the navigation, and a location finder listing each market, so a visitor on the group site can find the right products and resources for where they are.

How did the site combine brand storytelling with corporate information?

The top of the page tells a lifestyle story; the links beneath it and the navigation carry the corporate content: the newsroom, ESG, the company story and careers.

Lifestyle first

Stories about living, not about policies

The home page opens with people and their passions, in FWD’s orange. When the story changes, the frame stays: a story on top, short links beneath.

Another FWD home-page story: a family in orange under the line I turn the world into my runway when I Play My Way, above an orange Celebrate living section
Another story in the same frame, with its links beneath.
  • “Go from dreamer to headliner”

    A rooftop concert at sunset, the line “Celebrate living”, and four links beneath.

  • “Play My Way”

    A family in orange, links to markets, news and jobs beneath, then an orange “Celebrate living” section.

Further down

The story, the news, the jobs and every market

Below the home-page stories, the same system carries the brand story, the newsroom, a careers invitation and a location finder: the same type, the same cards, the same orange.

Three FWD website sections: the brand story and Celebrate living, the latest news with a careers invitation, and a location finder above the footer
The brand story, the newsroom and careers, and the location finder.
  • Brand story

    “We’re flying the flag for a new approach to an old industry”, then an orange “Celebrate living” section.

  • Newsroom and careers

    The latest news as a row of cards, then “Looking for a job you’ll love? Maybe we should talk”.

  • Location finder

    Ten markets, from Cambodia to Vietnam, each a click from the right products and resources.

What was delivered

A website experience for an enterprise brand

  • Website experience design for FWD Group
  • UX/UI and interaction design
  • Brand storytelling across the home page
  • Routes to markets, newsroom, ESG and careers

Did Branditify build FWD’s insurance operating software?

No. The work was the website experience. This case study does not cover FWD’s policies, portals or insurance systems.

Which Branditify services does this work prove?

Premium Websites: the design of an enterprise website experience.

Can Branditify design a similar experience for another enterprise brand?

Yes. A large brand with many audiences to serve from one site is a good fit. Tell us about yours through the enquiry form.

Questions

About this project

What did Branditify do for FWD Group?

Branditify designed the FWD Group website experience: UX/UI, interaction design and brand storytelling.

Is FWD Group the same as FWD Insurance?

Yes. FWD Group is the pan-Asian insurance group behind the FWD Insurance brand.

Did Branditify build FWD’s insurance systems?

No. The project was the website experience, not insurance software.

Which Branditify service relates to this project?

Premium Websites.

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